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Frequently Asked Questions
Shepherd Chemical works with distributors around the globe to ensure our products are available to customers when and where you need them, no matter where you are in the world. Shepherd BiCAT polyurethane catalysts are exclusively available through our Partners in Polyurethane – EverChem in the US and Canada, Quimidroga in Europe, Shanghai E-Heng in China, Nagase in Japan and Multiwinners based in Taiwan.
Shepherd Chemical offers a portfolio of organic metal carboxylates and inorganic metal salts. Approximately 50% of the products Shepherd supplies are Custom Co-Developed with customers for proprietary applications, one product-one customer. Our business model is primarily focused on developing, scaling and manufacturing specialty chemistry. We don’t generally engage in toll or contract manufacturing services such as blending. Shepherd does partner with clients on R&D for commercial process development from lab to kilo to pilot to full scale.
Shepherd Chemical is constantly looking for new markets and applications where our synthetic and analytical chemistry expertise can create value. With a deep and broad knowledge of developing, scaling and manufacturing custom chemistry, our diverse team of R&D chemists and engineers want to create value with your chemistry. As every opportunity is different, please reach out to us with your idea or challenge. We would love to discuss the potential to partner on R&D.
At Shepherd Chemical, we are committed to environmental stewardship and ensuring the safety of our products throughout their lifecycle. We adhere to rigorous environmental standards and employ several strategies to guarantee the safety of our products:
Compliance with Regulations: We strictly comply with all local, national, and international environmental regulations. This includes adhering to the Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) in the EU, as well as the Environmental Protection Agency (EPA) guidelines in the United States.
Research and Development: Our research and development teams are dedicated to creating chemicals that are not only effective but also environmentally friendly. We prioritize the development of products that are biodegradable, have lower toxicity, and reduce environmental impact.
Lifecycle Analysis: We conduct lifecycle analyses of our products to understand and minimize their environmental impact from production to disposal. This involves assessing raw material sourcing, energy use, emissions, and waste management.
Safety Testing: Before any new product is launched, it undergoes extensive safety testing to assess its environmental impact. This includes testing for biodegradability, toxicity to aquatic and terrestrial life, and potential for bioaccumulation.
Continuous Improvement: Our commitment to environmental safety is ongoing. We continually monitor the impact of our products and processes and seek improvements through innovation and technology advancements.
Stakeholder Engagement: We engage with various stakeholders, including environmental groups, industry experts, and the broader community, to ensure our practices meet the highest environmental standards.
Through these measures, we aim to not only comply with but exceed environmental safety standards, ensuring that our products are safe for the environment and beneficial for our customers.
Shepherd Chemical emphasizes strict safety measures for handling chemicals, outlined as follows:
Proper Training: Personnel must receive training on the properties and hazards of each chemical, including how to interpret material safety data sheets (MSDS).
Personal Protective Equipment (PPE): Appropriate PPE such as gloves, goggles, respirators, and protective clothing is required when handling chemicals.
Engineering Controls: Implementing controls like fume hoods and ventilation systems helps minimize exposure and enhances safety.
Proper Storage: Chemicals must be stored according to regulatory requirements, with segregation of incompatible materials and proper labeling.
Emergency Preparedness: Facilities should have clear emergency protocols, including spill containment and fire safety plans, with regular drills for staff.
Regular Inspections: Equipment and storage facilities should undergo routine inspections and maintenance to ensure safety and regulatory compliance.
Adherence to Regulations: Keeping updated with and adhering to all chemical safety regulations is crucial for safe handling practices.
By adhering to these safety measures, we aim to protect our employees, customers, and the environment from potential risks associated with chemical handling. Safety is a priority at Shepherd Chemical, and we are committed to maintaining the highest standards of care in all our operations.
Shepherd Chemical ensures compliance with global chemical regulations like REACH, RoHS, and TSCA through the following measures:
Regulatory Monitoring: We continuously monitor changes in global regulations to ensure our products and processes meet current standards.
Product Testing: Our products undergo rigorous testing to verify compliance with specific chemical restrictions and requirements.
Documentation and Reporting: We maintain thorough documentation and submit necessary reports to regulatory bodies to demonstrate compliance.
Supplier Management: We work closely with our suppliers to ensure all raw materials adhere to these regulatory standards.
Training and Compliance Programs: Our staff undergoes regular training to stay updated on regulatory changes and best practices in compliance.
Through these strategies, Shepherd Chemical actively ensures that our products meet the strictest global chemical regulations.
Our facilities hold several key certifications that reflect our commitment to quality, safety, and environmental management. These include:
ISO 9001: Certification for quality management systems, ensuring consistent product quality and customer satisfaction.
ISO 14001: Environmental management system certification that demonstrates our commitment to minimizing our environmental footprint.
OHSAS 18001/ISO 45001: Certifications for occupational health and safety management systems, ensuring a safe working environment for our employees.
REACH and RoHS Compliance: Certifications affirming our adherence to stringent European Union regulations on chemicals.
FDA Approval: For products intended for pharmaceutical and food applications, ensuring they meet the safety standards set by the U.S. Food and Drug Administration.
These certifications are part of our ongoing effort to exceed industry standards and deliver high-quality, safe, and environmentally responsible products.
From Shepherd Chemical’s perspective, our approach to continuous improvement in quality and compliance is structured around the following key strategies:
Regular Audits and Reviews: We conduct regular internal and external audits to assess and enhance our quality management and compliance systems. This helps us identify areas for improvement and implement corrective actions promptly.
Employee Training: We invest in continuous training and development for our employees to ensure they are updated with the latest industry standards, regulatory requirements, and best practices. This empowers our team to maintain high-quality standards and compliance in their daily operations.
Investment in Technology: We leverage advanced technologies and process innovations to improve our production processes and quality control. This includes upgrading our equipment and utilizing state-of-the-art testing methodologies to ensure product quality and compliance.
Stakeholder Engagement: We actively engage with customers, suppliers, and regulatory bodies to gather feedback and stay ahead of industry trends and regulatory changes. This collaborative approach helps us adapt and continually improve our products and practices.
Performance Metrics: We employ a comprehensive set of performance metrics to monitor our quality and compliance initiatives. By analyzing these metrics, we can make data-driven decisions that drive continuous improvement across the organization.
Through these strategies, Shepherd Chemical remains dedicated to advancing our quality and compliance efforts, ensuring that we meet and exceed the expectations of our customers and regulatory authorities.
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